Use the following method to send files to for Full Service, special products, or as needed outside of your orders through ProFilmet ROES.
Important Note for School Photographers:
Due to changes in student data privacy requirements, please note that school images can no longer be sent through Hightail, as of November 2022.
Files should instead be sent through FTP, File Upload Only in ROES, or physical media. Please contact customer service with any questions.
From the 2022-2023 SPOA Digital Guidelines Yearbook
Electronic Delivery and Utilization
Data security standards and student data privacy requirements are variable and evolving. Image providers, schools and Yearbook companies who wish to transmit and deliver student data and images electronically must ensure that such transmission and use is in conformity with applicable state and federal laws and regulations, school board policy, applicable licensing terms and conditions and data security standards commensurate with the sensitivity of the information.
If a party uses a third party file transfer service provider (for example Dropbox) or other subcontractor to facilitate transmission of student data and/or images, the third party must be approved by the school. It should be clear who is responsible for ensuring that the third party's service contract and privacy policy are consistent with legal and contractual requirements, and who is responsible for that third party's performance in the event that student data is lost, misused or accessed without authorization.
From the 2022-2023 SPOA Digital Guidelines Yearbook